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Re: Edit recipient on Form auto-response

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Nana_Apost
Level 1

Edit recipient on Form auto-response

Hello! I'm setting up a new form to collect referrals from partnering agencies, which includes 2 distinct email fields (one for the referer and one for the referral). However, when I enable a thank you auto-response it's sent to the referral email, instead of the referer's which is the goal. Does anyone know how to go about selecting which email should receive the auto-response? Thanks!

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SanfordWhiteman
Level 10 - Community Moderator

Re: Edit recipient on Form auto-response

A Send Email flow step always goes to the person who qualified for the Smart Campaign, period.

 

If you want to send to someone else, you can use Send Alert.

 

Set Send To to None. Then set To Other Emails to one or more static values or tokens (comma-separated).

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SanfordWhiteman
Level 10 - Community Moderator

Re: Edit recipient on Form auto-response

A Send Email flow step always goes to the person who qualified for the Smart Campaign, period.

 

If you want to send to someone else, you can use Send Alert.

 

Set Send To to None. Then set To Other Emails to one or more static values or tokens (comma-separated).