Duplicate Records - How does Marketo pick which record to send email to?
We have cases in duplicate records wherein 1 is tagged as Blacklisted and 1 as Customer. How does the system picks which record to send the email to? Will Marketo based it to which segment they belong to (in our company's case, "Blacklisted" shouldn't be targted)? Or which record was first generated by Marketo (ID based)?