I am creating Drupal forms where the Lead Source (lead_source) is a hidden field with a label applied so the lead can be sorted via filters in Marketo.
I have noticed in Marketo when I create a New Smart List, then filter the Smart List using the Lead Source Filter, I am unable to see the form I have created from the dropdown menu. Previously this was working on other forms, but the forms created recently are not showing up. I am, however, able to see the form submission in an All Leads Smart List, but am unable to filter by source if I wanted to make a different Smart List.
Has anyone experienced this? Can anyone guide me in the right direction to troubleshoot?
We are using the modules Marketo MA 7.x-1.5 and Marketo MA Webform 7.x1.5 on a Drupal 7 site. There are no apparent conflicts with the modules and we have this working on other forms on the same site.
We did notice an association between the email used in test submissions and the lead source in Marketo. It appears that only one lead source can be applied to an email address. It’s realistic within our application that a user may fill out more than one form, using the same email address from a different lead source. Please clarify if perhaps we are not using this correctly, or if this is a bug / setting somewhere that can be fixed or adjusted.
Thanks for your time.
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