I know Sales Insight sends will be blocked by communication limits. Will emails sent out of Outlook be blocked as well? I can't remember what IP address these mails send from...it's either our internal IP or our Marketo IP.
Any help on this would be appreciated. I know I have gotten mixed answers from support on this in the past.
Can you provide a definitive answer? Do the communications limits apply to emails send using MSI?
I recently submitted a support ticket about this, and about needing to remove communication limits for employees (which is not possible). This is the Marketo Support response re: sales insight communication limits. Hope it is helpful to you all!
Communication limits apply to sales insight emails with an exception:
"Any sales insight emails without the unsubscribe footer and alerts, or those sent through the Sales Insight email plug-ins for Outlook or Gmail." Here is some further information on Communication Limits here that maybe helpful as well (https://nation.marketo.com/blogs/marketowhisperer/2015/10/09/how-do-communication-limits-work).