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Do accounts listed in Marketo without email address count towards the subscription number?

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Leanne_Persang
Level 4

Do accounts listed in Marketo without email address count towards the subscription number?

We have accounts in Marketo without email addresses -- do those count towards the subscription number? Or, does a lead need to have an email address for it to count?

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SanfordWhiteman
Level 10 - Community Moderator

Re: Do accounts listed in Marketo without email address count towards the subscription number?

Yes, they count. Several earlier questions on this as well.

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SanfordWhiteman
Level 10 - Community Moderator

Re: Do accounts listed in Marketo without email address count towards the subscription number?

Yes, they count. Several earlier questions on this as well.

View solution in original post

Josh_Hill13
Level 10 - Champion Alumni

Re: Do accounts listed in Marketo without email address count towards the subscription number?

yep. Definitely should delete such leads unless you need them for some reason.

Dory_Viscoglio
Level 10

Re: Do accounts listed in Marketo without email address count towards the subscription number?

Seconding Josh and Sandy here.. Any record where there is any method of contact (address, phone, email) will be counted towards your total.