Disable form when visitor is known?

[Kristan_Viox1]

We'd like to disable Marketo forms on certain pages after someone becomes a known visitor. Specifically for subscribe forms. Once they've subscribed, we don't want to keep asking them to subscribe.

Is this possible?

[SanfordWhiteman]

Note KV HTML only works with leads that have a First Name and Last Name -- this fact is not widely understood.

[Avtar_Singh1]

Hi Kristan,

For the known visitor you can write any custom HTML as shown in the following screenshot:

Above is the default HTML for the known visitors. You can even write javascript in this block as follows:

<script type="text/javascript">
location.href  = "ANY URL";
</script>

Best Regards,
Avtar Singn

[Karan_Hari3]

Hi Kristan Viox ,

Below is the screen shot of what Floyd and Rachit are referring to. If the Visitor is known, you can replace it with a custom HTML to show something else or maybe a direct option to download a content, depending upon your requirement.

Hope this helps!

Best Always,

Karan Hari

[Rachit_Puri2]

If you want to do this on Marketo pages, you can do this directly in your form settings. You have an option to hide the form for known visitors.

[Floyd_Alvares2]

Hi Kristan,

it is definitely possible to do this. The Marketo forms has a simple Custom HTML that can be displayed if the visitor is known: Show Custom HTML Form for Known People - Marketo Docs - Product Documentation

I believe you can also do this with custom javascript.

Hope this helps

Thanks

Floyd