Deployed email with broken link, can editing a link in marketo email will resolve this?

[SanfordWhiteman]

Naturally, you can't redirect a URL whose domain you do not control at all! (You can't make changes to the webserver listening at na-ab11.marketodesigner.com.)

However, these links should have been rewritten to bounce off your branding domain, which you do control.  Are you saying those na-ab11.marketodesigner.com links appear in the email itself? (Not after clicking the link, but while hovering over the rendered link in the email client.)

[Kim_Keith]

Yes - we accidently pasted the url to the marketo page instead of copying the landing page url. Is there no way to add a redirect in this case? So if we ever send an email and embed the wrong link in error – are you saying that there is no way of fixing this?

[SanfordWhiteman]

You haven't actually answered my question, but if those na-ab11.marketodesigner.com links were sent to everybody -- again, talking about the links present in the received email, not the links after redirection -- you cannot change where the people go when they click.

Same as if you sent a link to http:​//www.google.com or any domain you do not control and the links were not rewritten to your branding domain.

If the links were rewritten to go to your branding domain (go.plustravelgroup.com or similar) then you actually can, through desperate measures, rewrite the links.

[Kim_Keith]

Ok, thank you. I understand now. Appreciate the prompt response.

[SanfordWhiteman]

So... were your links rewritten or not?

[Kim_Keith]

No they can’t be rewritten as they are linking to Marketo URLs which as you pointed out - I have no control over. Thanks anyway tho.

[SanfordWhiteman]

You're still not following the question, Kim.

I'm asking what the links appear as in the email body. Don't click the link! Just tell me what the URL is when you hover over it.