Solved! Go to Solution.
I really liked this email summary report that Marketo creates for me in the Program dashboard. I am looking for it now in the Engagement Program (first time using it) but so confused as to how I can get the report in the Engagement Program. Any ideas? Thanks!
Nevermind! Found it. Thanks!
Ignore the gray part? It's there for a reason, isn't it?
I have the same question as the OP, but hover adds no detail and I'm not getting the math to add up to anything else on the chart.
Anyone have any insight on the gray slice?
I'm the OP and I recently brought up this question again to support by opening a case. The response I received from support was:
"You are only concerned with the green parts of the graphs for gathering statistics. The Gray area to scale doesn't really mean anything important and is more for aesthetics."
So, although I agree with you that this doesn't make any sense and is actually confusing/misleading, looks like this is the way the Marketo people choose to display charts.
I finally found (by digging, not searching <argh>) something that indicated this is only to show scale when the slice is too small to see otherwise.
Agreed Alex. It's obviously confusing but it is documented... I just missed it several times going through the docs (admittedly a newbie mistake) and didn't hit on the right terms to find it by search.
Here t'is for the next confused pie chart reader:
Use the Email Program Dashboard - Marketo Docs - Product Docs
Nice find. I had scoured the documentation before opening this thread originally in 2014 and didn't find anything about it.
Even with that info, I don't think it makes sense. In your screenshot, the green 4.6% is very visible. And since it's not actually properly scaled in the first place (the green part is not 4.6% of the total chart area), adding another section "for scale" isn't useful.