Re: Customizing the Subject Line in the 'Forward to a Friend' Email

freeza
Level 2

Customizing the Subject Line in the 'Forward to a Friend' Email

I would like to know whether is there's a way to customize the Subject Line when we are sending the 'Forward to a Friend' email to the colleague or to the friend. Since when the email is sending to them it's not showing any indication that it's a forward email. So would like to know whether we can change the Subject Line when the email is delivering to the friend. 

 

Thank You!

 

2 REPLIES 2
Darshil_Shah1
Level 10 - Community Advisor

Re: Customizing the Subject Line in the 'Forward to a Friend' Email

Well, there is no OOTB solution to achieve this IMO! This is currently in the Open Ideas state. There’s a scope to customise the FWDed email body using velocity though- refer Sandy’s blog here.

Best,
Darshil
SanfordWhiteman
Level 10 - Community Moderator

Re: Customizing the Subject Line in the 'Forward to a Friend' Email

There is one way to tell.

 

As long as the email is not Operational, then if they’re receiving the email even though their Unsubscribed is true, that means it’s a Forward to Friend email. And you can detect that in a Velocity token and change the Subject line.