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[Coffee Break] Dynamic Chat, featuring Marketo PMs

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Jon_Chen
Marketo Employee

The Dynamic Chat Coffee Break is now over. Thanks everyone for attending or asking a question! Be sure to stay tuned for upcoming Coffee Breaks, with our next one on Marketo's hottest new feature, Engagement Map.

 

Come join us in this unique opportunity to unlock the full potential of Dynamic Chat! Curious about pulling in chat activities through APIs or using trigger tokens for dynamic sales alerts? Dive into the world of Conversational Forms, uncover innovative use cases, and gain insights into targeting leads acquired or updated by Dynamic Chat. Explore these topics and more in our expert-led event.

 

RSVP for Event Reminders

 

Register now and join us for an interactive Coffee Break filled with practical tips, strategies, and a dash of marketing magic. RSVP today for event reminders on mugs.marketo.com!

 

This text-only event takes place on the Marketing Nation Community. Post your burning questions, hot tips, key takeaways, and let’s chat about them! If you're coming from the Adobe Digital Leaders webinar on Dynamic Chat, you can use this Coffee Break session to ask any follow-up questions you might have! Our experts will be interacting live for that hour, but the conversation can continue!

 

For some guidance, here are some sample topics you can ask these experts about:

  • Can I pull in chat activities through APIs?
  • Can I use trigger tokens with Dynamic Chat activities to create sales alerts?
  • Can I try Live Chat and Conversational forms before moving to paid package?
  • What kind of use cases can I use with Conversational Forms?
  • How do I target leads acquired or updated by Dynamic Chat?
  • How can I report on Dynamic Chat activities?

 

Additional follow-up resources to be added here.

 

 

NOTE: IF YOU CANNOT MAKE THE LIVE Q&A, YOU CAN STILL ASK YOUR QUESTIONS IN THIS THREAD NOW AND YOUR QUESTION WILL BE ANSWERED IN THE ORDER THAT IT WAS RECEIVED.

 

REQUIREMENTS TO PARTICIPATE

  1. Must be signed into the Marketing Nation Community during the 1-hour period
  2. Must post an Adobe Marketo Engage question or comment on Dynamic Chat
  3. Must tag any or all Dynamic Chat experts in your question (John_Dictson1, Sreekanth_Reddy, Steven_Vanderb3, Karishma Phansalkar)
  4. You can ALSO post your question or comment to the Q&A session in advance if you are unable to attend the live event
  5. Please note this is a TEXT-ONLY event, meaning that there will be no webinar, video call, or recording. All questions and answers will occur on this thread!
  6. Please be sure to REFRESH the page periodically so you don't miss responses from our PMs or newly asked questions

 

1 ACCEPTED SOLUTION
Steven_Vanderb3
Marketo Employee

Great questions!

 

Conversational Forms use case examples can be things like:

  • Offering meeting booking experiences
  • Offering a white paper in browser after form submission with the ability to track opens, search terms, and downloads in Marketo Engage
  • Collecting additional information from leads
  • Immediately connecting a lead to chat (this will be available some time in Q4)

All of these use cases could be triggered on every form submission, on form submissions where a lead submits a specific value on a field in the form, or, for Dynamic Chat Prime customers, based on Smart List or Static List membership.

 

Product Documentation will be up next week on the Conversational Forms. 

 

Can you clarify what you mean on the TAM question?

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