Cloning a Program to another instance

[Anonymous]

I have built an email campaign in my specific team's folder and I am trying to get it cloned to other team's folders. However, when I shared the campaign it is now showing up for them as a locked folder and I cannot get it unlocked. Has anyone else had a similar issue? If so, can you please share how you resolved this?

[Anonymous · Accepted solution]

I'd put in a ticket to Marketo with the specific campaign. It could be that the two of them aren't 'allowed' to 'talk' yet.

[Anonymous]

Hi Nicole, 

If you right click on the campaign that is in the locked folder, can you clone it to another folder within the workspace?  

Sometimes a refresh of the page does wonders. 

hope it helps!

[Josh_Hill13]

Is this a Workspace or an Instance?

Usually in Workspaces, you need to move the campaign to a Shared Folder and then the others can see this.

[Anonymous]

I was able to clone the folder, but it wasn't talking correctly to the others that it was cloned to. Thanks for all of your suggestions!