Channels

[Karen_Black]

I am trying to add in new channels but when I click on SAVE, nothing happens.  Has anyone experienced this, and if so, how do you remedy it?

My channels I am creating are for Events.

[Anonymous]

Do you have a success step chosen and is each step value greater than zero? Also, make sure that the tag name is unique (don't forget to check hidden channels).

[Karen_Black]

Yep - got all of those...with no success.

[Anonymous]

How many channels do you have currently? Would you be hitting a limit? This sounds like a case for support.

[Dory_Viscoglio · Accepted solution]

Hi Karen, sometimes browsers can glitch... I'd also try another browser type before going to support. Otherwise, like Joe said, see if support can sort it out for you.

[Karen_Black]

That was it...switched from Chrome to IE, and voila!  THANK YOU everyone!!!!

[Josh_Hill13]

Odd, Chrome should work fine.

[Anonymous]

Dory is a ninja! I would never have thought about that.

I do remember I was having issues with different things loading at the Marketo University Days I attended for the 2013 Summit. Someone from LeadMD was leading the session and mentioned that there are browser issues. They said that Chrome was a big offender, and recommended using FireFox. I still use Chrome (its my favorite browser), but tend to access Marketo using Mozilla.