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Re: Channel Set up - System Mapping values

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MariaMarketo
Level 2

Channel Set up - System Mapping values

Hi everyone, 

 

I wanted to edit a channel for a trade show, although under "system mapping" I'm missing the fields "Invited" und "Engaged". The are not exciting in the drop down. I couldn't figure out, how to add those values as a choice in the drop down. Does anyone know?

 

 

Screenshot 2021-07-17 at 10.55.27.png

Screenshot 2021-07-17 at 10.55.50.png

  

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Andy_Caron3
Level 4 - Champion Alumni

Re: Channel Set up - System Mapping values

Hi Maria,

 

The system mapping component for this channel is provided to connect the program with the event app for use on your mobile or smart devices. The app is designed for you to be able to check in people at a registration desk. Only the three options provided can be mapped as they represent the app options. They will only matter if and when you are using the mobile app.

Andy Caron

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Andy_Caron3
Level 4 - Champion Alumni

Re: Channel Set up - System Mapping values

Hi Maria,

 

The system mapping component for this channel is provided to connect the program with the event app for use on your mobile or smart devices. The app is designed for you to be able to check in people at a registration desk. Only the three options provided can be mapped as they represent the app options. They will only matter if and when you are using the mobile app.

Andy Caron
akshat_goyal
Level 3

Re: Channel Set up - System Mapping values

Hi @Andy_Caron3 

 

That means we cannot add new system mapping and we cannot remove/edit the pre-existing system mapping fields one? 

SanfordWhiteman
Level 10 - Community Moderator

Re: Channel Set up - System Mapping values

Can you explain what you’re trying to accomplish in business terms?

akshat_goyal
Level 3

Re: Channel Set up - System Mapping values

can we add more options in system mapping like - auto-confirmed, confirmed etc... 

SanfordWhiteman
Level 10 - Community Moderator

Re: Channel Set up - System Mapping values

Well, you can’t add system mappings, because by definition those are baked into the system on both sides.