In this edition of the Champion Tips and Tricks series, we asked Marketo Champion, Kyle McCormick, to share his Top 3 Best Practices for using Marketo.
Let us know what you think in the comments below.
I love the focus on the QA process. It's so important to review all components of the campaign prior to launch!
Great tips! Thanks Kyle
Data Normalization & QA checklists! Perfect tips for Marketo users!
Agreed-upon QA checklists are crucial! Keeping them consistent and updated is tough, though! Need to have constant reminders!
Also love program folder tokens! critical!
TOKENS!! Can't imagine life without them ::cough, other MA platforms, cough::
Data quality is crucial indeed, but tokens are the all time favorits!
Tokens definitely save time and headaches
Yes! I have found this to be such a great resource for me and other team members.
Awesome tips, Kyle! Data normalization is spot on - not only from an accuracy/relevance perspective in Marketo, but also from a system perspective to avoid any CRM sync errors.
Great stuff right here
Awesome tips! I highly recommend making a data dictionary to explain each field in the Marketo database: details on what it represents, sources (if applicable), field type, how it should and shouldn't be used, etc.
Great tips, Kyle.
Great tips!
These are all very helpful! I wish I had understood tokens better when I first set up my Marketo account. It would have saved me TONS of time and effort!
YES to data normalization! Whenever I start at a new company I spend a good month making sure I understand our database and normalize data as much as possible.
Great tips Kyle McCormick
Totally agree on the data front. Not understanding this can mean errors as simple as missing a set of people who had valid reasons to be included in a campaign, or as major as a compliance breach... eek.
And TOKENS! All the tokens.