Re: Capture lead source at time of SFDC conversion

Anonymous
Not applicable

Capture lead source at time of SFDC conversion

I'm trying to set up a Smart Campaign to capture the lead source just prior to a lead syncing to SF. Currently, we're capturing a running list of lead sources in a custom field, as a lead comes back to the site and converts in some way on it, but other than combing through a lead's Activity Log and noting the lead source that brought them to the site when they became a sales lead, I'm not sure how to automatically capture that into a list or report. 

Any ideas
2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Capture lead source at time of SFDC conversion

Kari,

Are you capturing the lead source at the form fill out? That would be the best way to do this. Do you know which field is receving the lead source and how?
Anonymous
Not applicable

Re: Capture lead source at time of SFDC conversion

We're currently capturing lead source automatically through either a source parameter in the referring URL, or through Smart Campaigns to determine other lead sources (like if they come from organic search). So we're able to capture lead source for anonymous leads this way as well. 

Because of this, we're not asking for the lead to provide us with their lead source in the form. We want to get the true lead source that brought them to the site to ask for a quote, and asking them may not give us the most accurate picture of that.

Also, a lead will sync to SF in one of two ways: they fill out a quote form, or their lead score gets to the threshold we've set for it to sync.

So, I want to pull the most recent lead source from our running lead sources (the custom field we created) at the time they come to site and convert into a lead - whether they fill out a quote form, or their lead score is high enough that they are synced to SF without filling out a quote form.