You could build a formula field in your CRM to total the two. We actually just have 3 separate fields for Behavioral, Demographic, and Total. Anytime the behavioral or demographic scores are incremented/decremented, we do the same for the total. It's not 100% ideal, but it's easier than building formula fields and such.
You could build a formula field in your CRM to total the two. We actually just have 3 separate fields for Behavioral, Demographic, and Total. Anytime the behavioral or demographic scores are incremented/decremented, we do the same for the total. It's not 100% ideal, but it's easier than building formula fields and such.