Re: Can you disable Salesforce notifications for transferred Contacts from Marketo?

mwongg
Level 1

Can you disable Salesforce notifications for transferred Contacts from Marketo?

By default in our Salesforce org, the 'notify user' checkbox is unchecked when you go to reassign a Contact to another user, but when Contacts are reassigned via Marketo, users are being notified. 

 

Is there anywhere in the sync set up where we can disable these notifications? 

 

I can see that there is an option to uncheck the trigger email notification for Leads being assigned, but would this apply to Contacts as well? 

 

Screenshot 2024-03-13 at 11.20.21.png

 

2 REPLIES 2
NicoleMarcoe1
Level 2

Re: Can you disable Salesforce notifications for transferred Contacts from Marketo?

Zoe_Forman
Level 9 - Community Advisor + Adobe Champion

Re: Can you disable Salesforce notifications for transferred Contacts from Marketo?

@mwongg Agree with @NicoleMarcoe1 this should be a SFDC CRM support ticket or connect with your Salesforce Admin to resolve the settings.