Can you add line breaks to SMS messages that as sent via webhook

[PennyH]

Hello

I am trying to add line breaks to SMS messages.

We’ve had a bespoke solution created to send SMS messages.

On the Marketo end, it is a webhook that sends the information to another platform. All internal systems/platforms.

The SMS values to send can be held in a Token on the program or a Person Field.  2 different webhooks have been set up that can use one or other.

Can anyone tell me if there is a way to add a line break, to the SMS messages?

I have tried using some HTML in the message, I have tried creating tokens with code. These have not worked.

I have created a token that just has spaces in, this works to some extent, but as phones can be different sizes I don’t think it will look professional.

Thank you in advance if anyone has a solution.

[Michael_Florin · Accepted solution]

I don't know. But I'd try this first:

https://blog.teknkl.com/dark-mkto-alleys-line-break-token/

[PennyH · Accepted solution]

I tried adding \n\n and this works 

[Michael_Florin · Accepted solution]

I don't know. But I'd try this first:

https://blog.teknkl.com/dark-mkto-alleys-line-break-token/