Re: Can we use Send in Recipient Time zone feature based on a custom Country field?

Danielle_Wong
Level 8 - Community Advisor

Can we use Send in Recipient Time zone feature based on a custom Country field?

I know that Marketo calculates time zone based on a person's City, State, Country, or Zip Code. So I'm wondering if we can alter this to base it off of a custom field we use called Country/Nation instead of Country? I don't see anywhere to adjust this. Also curious if we can customize it to only base it on Country/Nation field and not the other fields.

Thanks in advance!

2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Can we use Send in Recipient Time zone feature based on a custom Country field?

I am not aware of this customization. Suggest you leverage Country/Nation to push the value to the standard field.

Mailchimp uses the click time and IP matching to decide on the person's time zone. I do not believe Marketo does this yet.

Danielle_Wong
Level 8 - Community Advisor

Re: Can we use Send in Recipient Time zone feature based on a custom Country field?

Thanks! That is the alternative I will work on putting into place.