Campaign not appearing in "Reqest Campaign" in the "Flow"

[Tara_Mason]

Hello,

I have two campaigns for 1 email activity. I have set up campaign 1 to request campaign 2 in the flow step, however campaign 2 is not available in the drop menu. I have turned the campaign on and off and still it is not appearing in the drop down list for "request campaign" in the flow step.

I had this problem before, but it was due to the fact that I did not "activate" the campaigns. Once I did that, they appeared accordingly.

What am I doing wrong?

P.s. This email campaign has 2 emails associated with it. Email 1 goes to everyone etc. email 2 goes to those who didn't click etc about 1 week later hence the "campaign request". I got frustrated since I couldn't get campaign 2 to appear, so I sent the email activity with it collecting those who the email was delivered to for campaign 1.

I am trying to add campaign 2 (after the first email has been sent). This should not hinder the process, just wanted to give the full story.

Thanks in advance for any assistance!

Tara

[Devraj_Grewal · Accepted solution]

Tara,

Make sure that campaign 2's trigger for "Campaign is Requested" has the source of "Marketo Flow Action".

[Tara_Mason]

Hi Devraj,

That is what was missing. Thanks so much!

Tara Mason

Marketing Coordinator | Coordonnatrice marketing

Canadian Pharmacists Association | Association des pharmaciens du Canada

613-523-7877 ext 273