Re: Calling a {{lead.token}} within a {{my.token}} for an email

Anonymous · ‎06-22-2018

Hello everyone!

Has anyone successfully built a {{my.token}} which calls in a {{lead.token}}? I'm attempting to call in a User ID into a link within a {{my.token}}, and though I know this isn't technically supported, Sanford mentioned it's possible in this thread: Token in a Token?.

Grégoire_Miche2 · ‎06-22-2018

Hi Paul,

this is simply not possible, unfortunately

read this

-Greg

SanfordWhiteman · ‎06-22-2018

Is this for use inside email content or outside?

In an email you can use a Velocity {{my.token}} which of course has access to lead fields.

Anonymous · ‎06-25-2018

Using a token, I'm attempting to call in the email body based on the user's language, but neither the {{lead.user ID}} or the {{lead.First Name}} are populating for me. Is there something I'm missing with this approach? I do have another token which pulls in the {{lead.First Name}} to create a {{my.Clean First Name}} and that one does work.

SanfordWhiteman · ‎06-25-2018

Since you haven't posted your Velocity code, I can't really tell -- but you need to make sure the fields are checked off the right-hand side of Script Editor.

Anonymous · ‎06-25-2018

Here's my velocity code:

#if( $lead.browserLanguage.contains("de") )

#elseif( $lead.browserLanguage.contains("es") )

#elseif( $lead.browserLanguage.contains("fr") )

#elseif( $lead.browserLanguage.contains("nl") )

#elseif( $lead.browserLanguage.contains("pt") )

#elseif( $lead.browserLanguage.contains("ja") )

#else

<tr>

<td>

<tbody>

<tr>

Hi {{lead.First Name:default=there}},

</td>

</tr>

<tr>

<span style="font-weight: bold; color: #f78d20;">Welcome!</span> We know that your work revolves around process flows, value streams, and other diagrams—thank you for choosing Lucidchart. Our diagramming software can help you:

</td>

</tr>

</tbody>

</table>

</td>

</tr>

<tr>

<ul>

<li>Document and study “as-is” business processes</li>

<li>Show others your vision for new processes and gain buy-in from stakeholders</li>

<li>Increase productivity and save money by enforcing the standard</li>

<li>Meet compliance standards</li>

<li>Easily onboard new employees</li>

<li>Manage risk</li>

</ul>

</a>

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Start your work and record your ideas right away by trying our <a class="mktNoTrack" href="https://www.lucidchart.com/pages/examples?kme=Clicked%20E-mail%20Link&kmi={{lead.Lucid User Id (L)}}&km_Link=FreeOperationsDay01">popular templates!</a>

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Click a template to try in the <a class="mktNoTrack" style="color: #f78d20;" href="https://www.lucidchart.com/documents?kme=Clicked%20E-mail%20Link&kmi={{lead.Lucid User Id (L)}}&km_Link=FreeOperationsDay01">Lucidchart editor</a>! We’ve made diagramming easier so you can make your work better.

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Thanks!

</td>

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<tr>

Mitchell, Customer Success <br>

<a class="mktNoTrack" href="https://www.lucidchart.com/documents?kme=Clicked%20E-mail%20Link&kmi={{lead.Lucid User Id (L)}}&km_Link=FreeOperationsDay01" style="color: #f78d20;">www.lucidchart.com</a>

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<tbody>

<p>Questions? We're happy to help!</p>

Email <a href="http://email.lucidchart.co/O040100Z0300qPbu0u0nd0T" style="color: #f78d20;">support@lucidchart.com</a>

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<tbody>

<p>Questions? We're happy to help!</p>

Email <a href="http://email.lucidchart.co/O040100Z0300qPbu0u0nd0T" style="color: #f78d20;">support@lucidchart.com</a>

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#end

SanfordWhiteman · ‎06-25-2018

OK, let's slow down -- no need for the entire block of code when we're debugging output of one specific value!

You should be able to narrow the problem area down to a few lines of code with just the dynamic ${references} in it and concentrate only on that. Also, please use the Advanced Editor's syntax highlighter when posting code so it's readable:

Also, from what I can see so far, if $lead.browserLanguage is a String then contains() is a very fragile way to match values. Can the field truly have the (case-sensitive) characters "de" anywhere in it?

Sant_Singh_Rath · ‎06-23-2018

I think nested token functionality is not available yet. It's only calendar token which support other token inside.

Best regards,
Sant Singh Rathaur

Dan_Stevens_ · ‎06-23-2018

As Sandy mentions, you can use lead tokens within email script tokens and therefore use this nested token approach in an email.