Call Webhook to SFDC API

[Taishi_Yamada]

Hi,

Is it possible to access SFDC's REST API(or anything) via Marketo's webhook?

Question 1)

For example, if we would like to get a record of SFDC Account object, how can w do it?

as our scenario, we search a SFDC account record by a URL (e.g. "example.com"), get a response with the account company name, id, etc... via webhook.

Question 2)

According to SFDC document, it looks to be  required OAUTH as authentication. By Marketo's webhook, is it possible to pass the OAUTH 2.0 step? If so, what's the smartest way?

If you have any experience of Marketo Webhook with SFDC API, please help me to get some ideas.

Regards,

-Taishi

[Ben_Griffith1]

Easiest way I can think of: roll your own web service in apex and expose publicly through a force.com site.

[Taishi_Yamada]

Hi Ben,

Thank you. We will consider SFDC API use with the other way instead of just a webhook.

-Taishi

[SanfordWhiteman · Accepted solution]

Endpoints requiring OAuth are generally a poor fit for webhook clients, and for Marketo's webhook API specifically. Managing access token expiry is a mini-nightmare leading to countless wasted connections and complex interconnected SCs.

Building an intermediate endpoint (itself protected by non-expiring stateless authentication, like basic auth) that manages the next-hop connection to the OAuth endpoint is a better way to go.

[Taishi_Yamada]

Understood. Thanks Sanford,

I don't want to get a nightmare even small one. Let me find out another way instead of just a webhook.

-Taishi