Bulk API - Consistent "System Error"

[Anonymous]

I have been having some success with the Bulk API extracting leads up to this point, I can create/queue/extract (some) jobs. However, recently I have consistently been getting the "System Error" error message with no other details. Is there anything that I can do to try to resolve this?

[Steven_Vanderb3]

Is it a with a 611 code error message?  If so, you should open a Support ticket.  You shouldn't be receiving those.

[Anonymous]

No the code that I am getting is a 200 response status code, which is also what has me really confused.

<Response [200]>

{"requestId":"<ID>","result":[{"exportId":"<ID>","format":"CSV","status":"Failed","createdAt":"2017-06-21T15:23:53Z","queuedAt":"2017-06-21T15:23:53Z","startedAt":"2017-06-21T15:24:35Z","finishedAt":"2017-06-21T15:24:52Z","errorMsg":"System Error"}],"success":true}

[Steven_Vanderb3]

Hm, you should still make a ticket for it.  That exception is not being handled correctly.

[Matthew_Aeschba]

I am having this issue as well, please let me know if you discover a resolution.

[Anonymous]

Got a response on my support ticket. Apparently there is a bug with the Marketo API that should be fixed at some point tonight and should be working better tomorrow. You might want to open up a ticket as well in case your problem is in any way different.

[Matthew_Aeschba]

Thanks for replying Dan, I'll try again tomorrow and post here if resolved.

[Anonymous]

No dice for me, still getting the system error even after the patch was applied. I just responded on my ticket to see what else might be causing the issue.

Any luck for you?

[Matthew_Aeschba]

I'm still getting the error too. I'm going to open up a support ticket.

[Steven_Vanderb3]

I can confirm we are investigating it.  I'm able to reproduce as well.