Re: Bounce information

Robert_Whited
Level 2

Bounce information

Does Marketo push a contact's bounce information back into Salesforce?
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2 REPLIES 2
Josh_Hill13
Level 10 - Champion Alumni

Re: Bounce information

Not typically.

It does record bounce details under Email Bounced Reason. You could try to sync it back by setting up a map or flow step to do so.

If a record becomes Unsubscribed=Email Opt Out in SFDC.

Here's my summary of what marketo does
http://www.slideshare.net/jdavidhill/marketo-email-reputation-management
SanfordWhiteman
Level 10 - Community Moderator

Re: Bounce information

@Robert if you sync over fields from Salesforce that indicate a contact's last sale date, you might set up a flow to add Tasks to have your Sales folks call the ones that are active but aren't reachable by email.  

I admit we don't currently do this... but we should!