API Error with GoToWebinar Sync

[Erin_Pinkowski]

We just completed a webinar and the status of attendeed/no show is not syncing to Marketo.  I am getting the following error message: Refresh of 'WBN-2015.03.24 Training Effectiveness' failed

API Error: Authentication succeeded, but access to the requested resource is denied.

[Anonymous · Accepted solution]

First thing I'd do, if you have admin access, is check your accounts' connection status(es) in the Launchpoint section.  May be as simple as logging back into the account to reestablish the connection.