Erin_Pinkowski

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Joined the community 03-11-2014

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Re: Emails sent using Marketo Sales Insight

by Erin_Pinkowski 08-27-2015

Hi Scott,The SDR's are sending through Sales Insight via Salesforce. So I just need to edit the integration settings in SF to automatically log the activities?

Discussions

1550 1 0
Emails sent using Marketo Sales Insight

by Erin_Pinkowski 08-25-2015

If a sales user send an email using Sales Insight, how do we include these emails in activity reports and dashboards? Does the email not log on the lead or contact record under activity history?

Discussions

1727 0 3

Sales Insight
Re: Program Sending Incorrect Email and Syncing to Wrong SFDC campaign

by Erin_Pinkowski 04-07-2015

It was the form! Thank you!

Discussions

1077 0 0
Program Sending Incorrect Email and Syncing to Wrong SFDC campaign

by Erin_Pinkowski 04-07-2015

I have a program setup for an ebook and when I complete the form on the landing page to test it, I am receiving the autoresponder email from our previous ebook campaign and I am being added to the previous ebook campaign in SFDC. When I look at the setup, it is showing everything is listed correctly...

Discussions

1088 0 3

Lead Management
API Error with GoToWebinar Sync

by Erin_Pinkowski 03-24-2015

We just completed a webinar and the status of attendeed/no show is not syncing to Marketo. I am getting the following error message: Refresh of 'WBN-2015.03.24 Training Effectiveness' failedAPI Error: Authentication succeeded, but access to the requested resource is denied.

Discussions

1000 0 1

Integrations
Re: How do I mass update member status in SFDC?

by Erin_Pinkowski 03-18-2015

Thank you!

Discussions

2279 0 0
Re: How do I mass update member status in SFDC?

by Erin_Pinkowski 03-18-2015

Justin,Thank you for the quick reply. Yes, I synced the program with an existing campaign. Would I set up this batch campaign as a smart campaign within the program? Also, I am only seeing "program status was changed" as an option in the smart list. Sorry if this seems elementary, I am taking over ...

Discussions

2279 0 0
How do I mass update member status in SFDC?

by Erin_Pinkowski 03-18-2015

I just completed syncing leads from a webinar into SFDC. I forgot to add the member statuses of attendeed and no show in the SFDC campaign before syncing, so when the leads synced, they went in with the default status of "sent". The status in Marketo is showing correctly. Is there a way to mass u...

Discussions

2337 0 4

Lead Management
Re: Duplicate issues with Ringlead Webhook and Account Matching

by Erin_Pinkowski 12-18-2014

Jeff,We are are currently experiencing this same issue you mention above. Someone fills out a webform and is created in Marketo. Once the Ringlead webhook is called, Ringlead creates the new contact on the existsing account (as it should). However, this new contact syncs back to Marketo and is cr...

Discussions

4168 0 0
Leads Created in SFDC without Campaign Activity

by Erin_Pinkowski 12-02-2014

I am seeing leads being created in Saleforce that do not have any Salesforce campaign history. When I look at the activity log in Marketo, it says the source = salesforce.com. The lead is not being created by the Marketo sync. Any ideas as to why this is happening? We use Ringlead as well. I ha...

Discussions

925 0 2

Lead Management