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Thanks Philipp - I haven't explored email scripts, but looks promising.
@Sanford - Can't do the reverse Japanese name thing because our Japanese reps also deal with English leads as well. So when I send an email in Japanese on their behalf, it should be using their Japanese name, but when sending in English, it needs an English spelling.
Ahh, the joys of globalization. I mean globalisation.
But you have 2 options. And you will always know what language the email is in. So in one case you use field1 and field2. In the other case you use field3 and field4.
I'd turn it around and say using Velocity like @Philipp does is better over the long haul because more people should be getting into it. 🙂