Activity Details Explanation?

[Anonymous]

I've been looking at our email bounces and deliveries, and when I click on the ID within a lead's Activity Log I run into several items that I am unfamiliar with.

Within a bounce's "activity details":

• What is a subcategory?
  • What numbers are used to define a subcategory?
  • What do the subcategory numbers denote?
• What is a "variation id"?
  • What numbers are used to define a "variation id"?
  • What do the "variation id" numbers denote?

Within a delivered email's "activity details":

• What is a choice number?
• What is a test variant?

[Leanne_Persang]

Any help on what the subcategories are available for the email bounced filter?

[Josh_Hill13]

Here are some details. Without seeing the exact log, hard to say what all of them are.

• What is a subcategory?
  • See http://www.activecampaign.com/help/bounces-soft-bounce-vs-hard-bounce/
  • What numbers are used to define a subcategory?
  • What do the subcategory numbers denote?
  • They explain the target server's response code based on SMTP guidelines. If your email bounces, the server may provide a reason for this. It is helpful in knowing how your emails are doing.
• What is a "variation id"?
  • What numbers are used to define a "variation id"?
  • What do the "variation id" numbers denote?
  • This is probably from the Email AB Test if you did one.

Within a delivered email's "activity details":

• What is a choice number?
• This is the Choice Number of the Choice Step that triggered the action. (If, then statements).
• What is a test variant?
• Again, probably an AB Test

[Anonymous]

Thank you for your informative and speedy response. I took a look at the link you provided and see enhanced bounce codes and descriptions (5.0.0 and the like). However, the "subcategory" that I am referencing is actually giving numbers like 1001 and 1004. Any idea what those are? Thanks!

[Anonymous]

Hi Casey,

Have you had any luck with finding out the details for the subcategories?