about tracking the text email opened

[Anonymous]

Please tell me about the tracking log.

Can I track for the text email opened ?

When sending the text email, I can't found the logging about that in the activity log.

[SanfordWhiteman]

Dupe of https://nation.marketo.com/message/102124

[Anonymous]

you need to make sure your URLs are enclosed in [[double square brackets]] in the text version of your email or else clicks on those links will not be tracked.  This step is frequently overlooked.

[Anonymous]

Hi there,

Thank you for your reply.

I mean that the question is not about link in e-mail.

I would like to know the log if the text e-mail was opened or not.

I know html e-mail can be tracked when it is opened, but not sure about text version...

Thanks

[SanfordWhiteman · Accepted solution]

You cannot track if a text email is merely opened, no.  Text viewers will never download tracking pixels (since they don't even understand what a "pixel" is).

[Anonymous]

Thank you very much. You are a big help.

[SanfordWhiteman]

Pls Mark as Correct to close this out.