Over the past year, Marketo Engage has been rolling out email verification to customers. After our rollout correction earlier this year, the email verification status of the SSO Only users and any users having a shared email conflict were changed back to ‘Unverified’.
Today, Marketo has proactively triggered emails to any and all users who have an unverified email address in an effort to get these users ready for migrations to Adobe Admin Console and Adobe Identity. Users can access Marketo Engage with their Marketo ID regardless of email verification status until their subscriptions migrate. However, only users with verified email addresses can be migrated to Adobe identities.
More information about email verification can be found in the relevant Experience League Documentation.
More information about Marketo user migration can be found in the relevant Experience League Documentation.
Email Verification Resources
February Rollout of Email Verification Corrections
November Marketo Nation Update Announcement
Original Marketo Nation Announcement
Email Verification Documentation
Email Verification Release Notes
Marketo Subscription and User Migration Resources
Understanding Marketo Subscription and User Migration to the Adobe Admin Console
Marketo Guide for Migrating to Adobe Identity
Marketo and Adobe Identity Management FAQ
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