Occasionally, you may open a form that you have never filled out before and suddenly; the form is already pre-filled with someone else’s information. This is a result of someone else’s decorated/tracked link being passed to you.
There are essentially five ways this this behavior usually happens:
There are a few options on how to prevent this from happening:
Commonly the issue pops up internally, where a lot of testing goes on, the remedy for this is to make sure you’re clearing browser cookies between tests.
Don't copy links from email replies from customers into new Marketo emails.
On campaigns that have promotional values like a free "iPad" consider removing the tracking for that link as it may be shared, to do this add a class to the link of "mktNoTrack".
Additionally, you can Disable Prefill for a Form Field