If you paste from other applications into the rich text editor (when editing a landing page or email), the email editor will do its best to maintain the style in your email and remove extraneous CSS and HTML that could affect the rendering of your email. However, it's possible that some extra CSS or HTML will end up in your email and cause your emails and landing pages to render incorrectly.
When pasting from other applications
If you have content from another application, such as Dreamweaver or other HTML editors, that you want to add to Marketo, you first need to remove the formatting before pasting it into Marketo:
1. Open the landing page up for editing
2. Open your source document
3. Open a new file in notepad (windows) or textedit (osx). Make sure it's in plain-text mode (no formatting)
4. For each rich text section:
- Copy the content you want to add from the source application to your clipboard
- Paste the content into your desktop text editor (notepad, textedit)
- Copy the content from your desktop text editor
- Drag in a Rich Text box onto your landing page
- Paste the content from your clipboard into the Rich Text box
If you need to clean up content pasted into Marketo
If you've already pasted content from an app into Marketo and notice that the formatting is messed up, follow these steps.
1. Before making any edits, make sure you have the original content backed up somewhere. If you don't, save the landing page as an HTML file.
2. Open the affected landing page or email for editing in Marketo.
3. Open Notepad (windows) or TextEdit (osx). Open a new, plain-text file (no formatting)
4. For each rich text section:
- Open the rich text editor for that section
- Copy the content from the Rich Text editor
- the content into your desktop text editor
- Click the HTML button in the toolbar of the Rich Text editor
- Delete everything in the HTML box
- Close the HTML box
- Copy the content from your desktop text editor
- Paste the content into the Rich Text editor
- Fix any remaining formatting issues
When you're done, test your emails and landing pages in different clients and browsers to make sure they render correctly.
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