RTP Content Recommendation Engine doesn’t work

Also see: Enabling the Content Recommendation Engine - Marketo Docs - Marketo User Manual


1. Login to your RTP account and verify the Recommendation toggle in the 'Account Settings' is enabled for the relevant domain.

**verify that the domain is configured properly


2. Make sure the exclusions/inclusions configured are valid and correct.


3. Go to the 'Assets' tab, check if there are some assets that turned on (green light) and being recommendable


4. Wait a few minutes seconds and refresh page - if the bar still does not appear - contact support.


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