Proactive reporting for delays with campaign sends and list uploads

[Greg_Robinson1]

Hello, related to Case 01785541, we here at Dropbox have been experiencing occasional intermittent delays with list uploads and campaign sends.  Unfortunately, we are not alerted to these issues, and can only work with Marketo support to help with the fix until they are reported by business users. 

We have been informed the following from Support, via separate requests:

"Unfortunately, there is not a way to alert or be notified when there is a delay on processing campaigns or list uploads. I suggest if you have not already, to submit an idea to our product management team for a feature enhancement for the product to be able to be alerted when these issues occur, perhaps even in the notification section of Marketo."

Is this something you could investigate and let us know your thoughts?

thanks!

[Marcia_Kerber]

Agree with this.  This is a real pain point. 

[Katja_Keesom]

Not entirely sure how to make this work, as it would require a definition of how long is too long and counts as a delay.

An alternative would be to include a notification when finished, so the user knows when they can progress to the next step. Could be easier to implement.