I have a case were we have 800 programs, with one document to send for each. People fill out a form, and go into a program. But, every 6 months, if some programs are still empty, the trigger is desactivated by Marketo.
I would like to be able to choose which campaigns / which folders do not have to be desactivated AT ALL.
I actually get the notifications, but how do you prevent then ? Because Marketo says it's only a manual action, or that someone needs to qualify in the campaign.
Yes, it's a library online, we want people to be able to consult all documents. But I understand your point.
Thank you for this 🙂
@Noemie_Ferret If you move the smart campaign, or quickly turn it off and back on it resets the 6-month window!
Jessica is exactly right, that stops the campaign being deactivated by the cleanup.
FYI : Marketo support manages to deactivate the auto-cleanup of smart campaigns in our case 🙂
Not sure you want that @Noemie_Ferret , it means that you manually have to manage switching them off on all old campaigns to ensure nothing happens that shouldn't anymore.
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