Lead Scoring - Allow score tokens and math

[Anonymous]

I would like to be able to do some scoring math using tokens in the Change Score flow step. This would require:

1. scoring flow step to support score tokens (or other integer tokens)
2. token math: i.e. Lead Score = {{lead.demographic_score}} + {{lead.behavioural_score}}

[Anonymous]

Nice one. I was just about to post this too. Following...

[Anonymous]

Nice one. I was just about to post this too. My issue to try and get a rule that says: Anyone that generates more than 25 points within 24 hours. Not score changes range, but a cumulative within a certain time period to score for bursting activity. 

[Edward_Masson]

Why is this still at a Status of New! 2 months later - no progression!
This is a great idea that needs to be progressed

[Anonymous]

Also, for Score is Changed trigger would like ability to reference whatever the score value was in the trigger.  For example if score is changed by +5 then in flow step could use a token {{trigger.score value}} in a change data value step where the token value is 5.

[Anonymous]

Also, for Score is Changed trigger would like ability to reference whatever the score value was in the trigger.  For example if score is changed by +5, in flow steps a token value {{trigger.score change}} is equal to 5.

[Anonymous]

I am trying to implment this concept.  I want the Lead score to = the Dempgraphic score. i am using Flow action - Change Score - Lead Score = {{lead.Dempgraphic Score}}  It keeps erroring out and deleting the change.  Thoughts?

[Anonymous]

Incorporating simple math (add, subtract, multiply, divide) into scoring and/or scoring tokens would be immensely valuable. Marketo needs to implement this feature!

[Grant_Booth]

In Support, we frequently get requested for something along these lines. It would be a great feature enhancement!

[Anonymous]

Providing methods in the score type and date type objects would be nice.  I think we would need to restrict it to those data types since a char or string (add, subtract, multiply, divide) by another string is a perfectly legal computer operation, but you would get very odd results. 

Currently the workaround is to use a CRM that has the ability to add or combine values.  Or to use a webhook to an out side service that performs the computation and sends the total back to marketo in a JSON value pair.  Both are lengthy and volitile solutions.
 

[Anonymous]

One thing that I learned that might help is that you don't have to use + or -. You can also use = to set a score to a single specific value.

So if you had a smart list of everyone with a Lead Score of 5 and a Behavior Score of 5, you could run a flow action setting a score =10

I found this out when a client asked for a way to prevent leads from having a score less than 0. Set up a trigger to say "If Lead Score < 0, change lead score =0"