eliminate or increase character limit for text tokens

eliminate or increase character limit for text tokens

This would prevent users from futilely attempting to use rich text tokens (which seem to force <p> tags on you) when all we're trying to do is (for example) insert/modify some text that you do NOT want surrounded with <p> tags.
11 Comments
Anonymous
Not applicable
David, I've put at least 300 characters in a text token and it merged OK (didn't wrap however).  What is the current limit and what do you think it should be?
Anonymous
Not applicable
We removed the p tags from the rich text token over a year ago but I do see that the problem has resurfaced.  I consider this a bug and will look at fixing it. 
Anonymous
Not applicable
Oops, sorry! I misunderstood what was going on in my case. Thanks for the replies. So Elliott, have you ever been able to get text to wrap?
Anonymous
Not applicable
Also, Cheryl — when you say you removed the <p> tags, does that mean the text is literally wrapped with nothing? So I should be able to wrap it with <span> tags and it'll display in line with surrounding rich text? Thanks for the help!
Anonymous
Not applicable
David, my bad - I entered a continuous string of characters to test the limit.  If you have blank spaces, the text does wrap.
Anonymous
Not applicable
That is beautiful. Yet another reason Marketo is awesome.
Jessica_Biblis
Level 3

Hey Cheryl,

I just came across your response while looking for a solution to p tags being inserted into my rich text tokens. Still a bug 3 years later? Any solutions?

Anonymous
Not applicable

Hi Jessica,

We enabled a feature (a while back) in admin that allows you specify whether or not you want the <p> tag to display, as some templates require it while other do not.  To get this feature, you need to be using the new Rich Text Editor.  You can configure your subscription to use Rich Text Editor 2.0 if you have Admin rights.

Thanks,

Cheryl

Jessica_Biblis
Level 3

Thanks for the fast response, Cheryl. I was just reading about that -- wasn't sure if it was just the email editor or if it applied to the token rich text editor, too. Glad to know it works across the board! Thanks again!

Jessica_Biblis
Level 3

Just tried it, and unfortunately, this setting doesn't seem to have any effect on the rich text tokens. Documentation confirms <p> tags are the root block element: Using the Rich Text Editor - Marketo Docs - Product Docs