Ideas

We have been running global campaigns from a single program. We'll have the global smart campaigns which provide the functionality. Then we'll create folders to localise emails & landing pages. Our process is to first create something in English, review it, once we're pleased we translate to Dutch, ...

ダイナミックチャットとZoomを連携させてほしいです現在ではMeetのみ対応可能なので、今後は機能を拡充してほしいです

We are currently unable to capture url parameters when a user engages with a dialogue in Dynamic Chat. This is a big miss IMHO because it means we're unable to align dynamic chat engagement with campaign activities, or campaign costs. Many people user UTM parameters, and we currently use GCLID and C...

Our business is currently using Marketo Dynamic Chat and are looking to explore using the Meeting Booking functionality. We’ve run into a key limitation with the Round Robin feature. Here’s a scenario:We have three agents available for booking.Agent A and Agent B are only available on Tuesdays.Agent...

Currently we can use "Program member data was changed" filter in the smartlist, however if we use the attribute "New value" then we cannot use "Contains" or "Not Contains" operator option like we can use for other string type fields.Other string type field has : is, is not, starts with, not starts w...

Dear Product Team, We have tried the new user interface in the Design Studio for Images and Files.For some reason, using the new interface, we cannot search for an image or files based on a key word in their names. Instead, in the new interface, we could only research an image or file by its first l...

Occasionally, we have a situation where a lead is accidentally deleted or merged with the wrong record. When this occurs, we can restore most of the data including acquisiton program and date, program memberships with successes and dates, etc. However, we cannot restore the cookie association bec...

I've had a couple of clients now go to delete a My Token on a program only to be told the token is in use. Unfortunately there's no easy way to determine how the token is being used.This is increasingly important since tokens can now be added to Guided Landing Page templates and as long as the templ...

It turns out program tokens can be in use in very strange ways, which makes it a necessity to have the "used by" functionality for program tokens. A use case I came across today:Original token is set up in a campaign folder.Someone erroneously made changes to the inherited token in a program that wa...

It would be great to see a list of places throughout a program where your program tokens are being used.Even if there was some way to run an audit to do the same thing that would work as well.This would help to know if tokens are no longer being used or to see if there are any other places it is bei...