Always disable tracking for mailto: links

Always disable tracking for mailto: links

The time's come for Marketo to stop rewriting mailto: links.  It's settled science that tracking such links makes them unreliable (see my blog post http://blog.teknkl.com/stop-trying-to-track-mailto-links-if-you-want-them-to-work/​) ​and you can't expect users to remember to always uncheck the "Track Link" checkbox or include the "mktNoTrack" class.

Ultimately, the fact that they're tracked is a bug that needs to be fixed. It may be sad to see a (non-working) feature officially go, but there are plenty of new Ideas to add in its place.

2 Comments
Lucho_Soto
Level 5

Ughhhh wish I had found this sooner. Been using tracking on our mailto links up to this point.

kh-lschutte
Community Manager
Status changed to: Open Ideas