Alerts sent to custom address ONLY

[Anonymous]

I would like the ability to set up alerts that are ONLY sent to the email address I specify and not the Lead or Account Owner.  I do not always want alerts to go to either of these, but I'm forced to pick one or the other.  I know you can add additional email addresses to send to, but there's no way -- at least that I've found -- to stop them from going to either the Lead or Account Owner.

[Anonymous]

You can do this currently, just set the alert to "None" and enter your custom address on "To Other Emails" line.

[Anonymous]

Tom's spot on! Another neat idea to consider is using a token in the "Other Emails" field. You get to do some pretty cool stuff 🙂

[Anonymous]

Brilliant!  Thank you!  I did not realize I could overwrite the field.