Add token support to Outlook add-in

[Anonymous]

The outlook add-in, unlike salesforce, does not support token resolution.

This limits it's usage, comparatively to the salesforce or dynamics MSI.

[Anonymous]

I agree - and I don't want the reps to accidently use an email with tokens in Outlook. I'm thinking I might duplicate our MSI emails and specify which ones are for outlook and which ones are for SFDC.

[Anonymous]

@ Delinda. I have the same issue and have dozens of templates publshed so it would take forever re-creating "Outlook friendly" versions.

I wish Marketo would have a feature where you can select wether you want to publish in SFDC or Outlook (perhaps in the "edit settings" tab).

[Anonymous]

I agree as well.  I would like to see token support for both the Outlook and Gmail add-ins, as I have sales reps who use both programs for emails.  This add-in is great to use if the reps want to send attachments other than what are provided in the Sales email templates, but the lack of token support really limits them.

I also agree with Adam's comment on the publish option for SFDC or Outlook (would also like to see Gmail on that list too).

[Anonymous]

This should be better called out during training on Marketo.  Part of the benefit and scalability and speed of Marketo is using tokens- it is a shame that they don't work in all of the tools.