Ability to Use Tokens in Sales Alert Set Ups

Ability to Use Tokens in Sales Alert Set Ups

It would be very useful within the sales alert flow step set up if we could send to customized contacts using tokens. We have relatively complex sales team structures based on product and geography. Whether it could be added to the Send To: or as a way to add To Other Emails:, I'd use it either way. Such tokens would significantly simplify the programming required to ensure the proper salesperson receives the proper leads.
Not applicable

Yes!!!! I need this really badly. Its insane that simply emailing something to a rep's manager is not doable!

Level 10 - Community Moderator

? Using To Other Emails with a token works, as long as it's a trigger SC doing the send. And you can have a batch SC request a trigger SC if necessary.

Community Manager
Status changed to: Open Ideas