Hi all,
So today I was running my final test event and noticed that when accessing the event on Mobile form the confirmation email, I am required to add my Registration ID and the Password. Even though I have a webex application on my phone. it is not required on the desktop... I also use the {{member.webinar url}} in the confirmation email.
Diana,
For a more prompt response, please move this discussion to Products, About Community is for discussions about this community portal itself.
Hi Diana,
when you set up your event in Webex, select "No" for "Registration ID required".
best;m
We selected registration required = 'yes' in order for every registrant to receive the unique URL. we had to trouble-shoot, but so far everything is working perfect.