SOLVED
Greg, the Jive team were able to use your date and time information to narrow a window in the application log. They found some bugs and wondered if you would perform the following steps so they could determine what is causing the error message:
"There are some bugs that I have come across that have to do with the rendering of certain thumbnails when viewing a list of content. If it is possible, I would like Gregoire to perform the following simple steps. This will help me narrow down whether or not it is one of those thumbnail issues:
- Have Gregoire go to Browse - Content | Marketo Marketing Nation Community
- From there, have him click this:
3. After that, in a separate tab, have him click the "Your Content" link from his Avatar dropdown.
When he does those steps above, does he still see the error message?"
If you have a chance to follow the above steps, please let me know if you see the error message or not and I will pass the information on to Jive support.
Thank you for all your help.
Janet
Oops. Here you go (in the order they should appear in the original copy):
Let me know how it goes, Greg. Thank you!
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