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      Email was clicked before it was delivered? It's a ...

      by Level 10 - Champion Alumni Devraj_Grewal in Product Discussions
      ‎06-15-2016 12:14 PM
      17 Likes
      ‎06-15-2016 12:14 PM
      17 Likes
      ...appened here is that the clicked activity was not from the actual recipient of the email, it was a link scanner from the recipient's email server. The server first "clicks" the link in the email to make s...
      • Tags:
      • bounced
      • click
      • click email
      • clicked
      • clicks link
      • deliverability
      • delivered
      • email delivered
      • email scanner
      • false positives
      • ghost clicks
      • link scanner
      • mail scanner
      • person clicked email before suiting the criteria
      • professionalservices5
      Labels:
      • Lead Management
      Show results in replies (2)
      • There's no filter that will accurately cull the mail scanner clicks and visits based on i...
      • ...ee only human clicks. Similarly, the entire concept of a mail scanner is that it should be i...

      Email linked being clicked 15 times by same person...

      by Level 10 - Champion Alumni Darrell_Alfons2 in Product Discussions
      ‎06-09-2017 09:46 AM
      1 Like
      ‎06-09-2017 09:46 AM
      1 Like
      Wondering if the community has been seeing this as well. Here is an example of same person clicking the same email link 4 times at the same time, there is another example where one of our team m...
      • Tags:
      • clicks link in email
      • clicks link report
      • email link tracking
      Show results in replies (2)
      • A mail scanner, as discussed in a bunch of other posts.
      • ah, i just looked up mail scanner, thanks. interesting discussions!

      Email Link Performance Report Question... How do y...

      by Level 2 Nate_Deacon in Product Discussions
      ‎12-19-2018 09:56 AM
      ‎12-19-2018 09:56 AM
      The email link performance report has 4 categories of stats (clicks, % clicks, leads, % leads). How can we determine if the clicks/leads are real people or email scanners? Also, how can we then c...
      • Tags:
      • email
      • email ctr
      • email link performance report
      • email link perfromance
      • leads
      Labels:
      • Email Marketing
      • Marketing
      • Marketing: Analytics and Metrics
      • Marketing: Email Marketing & Brand Marketing
      • Marketing: Lead & Demand Generation
      • Marketing: Marketing Operations (MOPS) & Data
      • Products
      • Reports & Analytics

      Flowpaper and Inflated Email Clicks

      by Level 2 sliang20 in Product Discussions
      ‎03-08-2022 07:29 AM
      ‎03-08-2022 07:29 AM
      Has anyone ever used Flowpaper https://flowpaper.com/ or seen an uptick in "false" email clicks due to using a Flowpaper link within their email?    Backstory: we recently s...
      Show results in replies (1)
      • ...0% of clicks are automated mail scanner clicks — just the way of the world!

      Scoring and tracking external LP pdf and recorded ...

      by Level 4 James_Zolinski in Product Discussions
      ‎10-10-2018 10:06 AM
      ‎10-10-2018 10:06 AM
      We are starting to set up behavior scoring for our instance and some questions came up about scoring and tracking pdf and webinar views on Wordpress LP's. Can Marketo score and track pdf and webinar ...
      Labels:
      • lead scoring
      Show results in replies (1)
      • ...he click on the page with the thumbnails. The Clicks Link in Email trigger will misfire when a mail...

      Bot-checks in emails

      by Marketo Employee Robb_Barrett in Product Discussions
      ‎01-12-2018 11:59 AM
      3 Likes
      ‎01-12-2018 11:59 AM
      3 Likes
      Hi all – I was just having a conversation where I had to explain to someone that often times we register email clicks that aren’t actually human clicks but rather an email scanning program. It’s o...
      • Tags:
      • bots
      • emails
      • reporting
      Labels:
      • Email Marketing
      • Marketing: Analytics and Metrics
      • Marketing: Email Marketing & Brand Marketing
      Show results in replies (3)
      • ...nly say "this recipient uses a mail scanner." Otherwise you discard real clicks from the same lead....
      • ...Link 1 we know is a bot. Mail scanners have to click all links to be useful.  If s...
      • ...s, so it is useful. But that isn't the same as "reversing the charges" for scanner-driven clicks...

      Change data value within alert email

      by Level 1 jschweizer in Product Discussions
      ‎03-09-2021 12:54 AM
      ‎03-09-2021 12:54 AM
      ...ead.datadownload". If this field stores the value "true" the user can receive the email with the download link.    Where I am struggling right now: If you click the "approve" button/link in t...
      Show results in replies (1)
      • ...ather should require the button to be clicked. Otherwise, when your org starts using a deep mail scanner...

      Smartlist - Different count for same objective

      by Level 2 Sid_Patil in Product Discussions
      ‎12-11-2018 01:57 PM
      ‎12-11-2018 01:57 PM
      ...reated a smart list with the condition: Visited Webpage CONTAINS {name of the webpages}. It returned an abnormally low count (1k people) since we mailed almost 1 million people with CTAs to those w...
      Labels:
      • Email Marketing
      • Marketing: Analytics and Metrics
      • Reports & Analytics
      Show results in replies (1)
      • ...C option is encumbered by mail scanner clicks on email copies.)

      Bot opens and clicks: how are you managing it?

      by Level 1 APT773 in Product Discussions
      ‎07-16-2024 01:51 AM
      ‎07-16-2024 01:51 AM
      Hello All At my firm we're unsure what sort of methodology to apply to the numerous bot clicks and opens which seem to be appearing in our reports these days. We are using the IAB filter and c...
      Show results in replies (1)
      • ...hat’ll mean you’re suppressing people whose organization uses a mail scanner and who also clicked the l...
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