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Email Address Change - Automatically Resubscribe?

Question asked by Jenn DiMaria Champion on Dec 12, 2014
Latest reply on May 19, 2015 by Sanford Whiteman
Hello! We've recently come across an issue where if the email address changes in SFDC, Marketo changed the "EMAIL OPT OUT" field to "FALSE". This is a problem when someone has requested an unsubscribe, but then changes their email address for contact from our support staff.

Is this supposed to happen? Or is something larger at play?

Thanks!

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