AnsweredAssumed Answered

How to hack the 'send alert' feature

Question asked by Chelsie Cauthon on Jan 2, 2018
Latest reply on Jan 2, 2018 by Sanford Whiteman

I was wondering if anyone knew of a way to maximize the 'send alert' feature when several alerts should be going to the same person.


For example: When an existing contact in our database visits our booth at an event, we send alerts to our sales reps to notify them that their contact stopped by. Sometimes we get several contacts assigned to one sales rep that visit our booth, resulting in several emails to this rep 'alerting' them.


Does anyone have a work around for this to prevent the sales rep from getting spammed by our Marketo automation? I would love for the reps to still receive the notifications, but was hoping for a bulk option in sending if we have several notifications going to the same rep.