Starter templates still visible after disabling them

A document by KCS Integration on behalf of bac89b007c194479a7573c01f235e47b3ecc2bbb on Jul 22, 2018Last modified by Roxann McGlumphy on Jul 26, 2018
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Issue Description
You have disabled starter templates in the Admin section but the templates are still available while creating a new email asset.

 

 

 

Issue Resolution
We suggest that you navigate to Admin Panel > Email > Edit Email Editor Setting > check the box for "Enable Marketo Starter Template" and then save the settings. Again navigate to the same location and then uncheck the box. Upon saving the setting now, the problem should be solved.

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