AnsweredAssumed Answered

Progressive profiling - not working

Question asked by Chemmalar Edwin on Nov 18, 2019
Latest reply on Nov 20, 2019 by Sanford Whiteman

Hi Marketo community!

I have a confusing issue with a form. I have enable progressive profiling for that form where two fields show up as the one before is filled. The fields are -  first name, last name, job title and company. I have embedded this form inside a website. Here is what happens when I run tests with fake leads:

  • First name filled, last name empty - when you come back to the page the other two fields are visible (last name & job title)
  • Last name filled - when you come back nothing happens.
    Ideal behavior should be for the other two fields to be visible (job title & company)