AnsweredAssumed Answered

Email Program Dashboard: Difference between green and grey open and click rates?

Question asked by Lauren Lord on Apr 19, 2019
Latest reply on Apr 22, 2019 by Bryan Epstein

When looking at an email program dashboard, what do the 3.3% and the 6.6% mean for opens? What is the difference between these two numbers? I guess really what I want to know, is where is this grey 6.6% coming from, and what does it mean?

 

I'm sure there is a simple answer, I'm just having trouble finding it. Thanks all!

 

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